Features

Everything a modern water business needs

A depth of capability normally found only in bespoke systems — delivered as a single, simple to use, integrated platform.

Delivery & Routing

Route Optimisation

AI sequencing with traffic and time-window awareness.

Live Fleet Tracking

GPS positions, ETAs, and geofence arrival alerts.

Territory Design

Balance workload across routes and service zones.

Inventory & Delivery Tracking

Real-time stock levels per vehicle and live status for every drop.

Weight-Aware Optimisation

Sequencing that respects vehicle dimensions, axle limits, and payload weight.

Vehicle Weight Warning

Automatic alerts when a planned load exceeds the vehicle's safe capacity.

Time-Saving Automation

Cuts planning from hours to minutes with one-click daily route builds.

ProWat delivery planning — map view with route, stops, and driver assignment — Live route planning — sequence deliveries, assign drivers, and track progress in real time.

Driver Mobile App

Everything the driver needs, in their pocket. Offline-ready proof-of-delivery, next-stop guidance, vehicle asset and client context, and tap-to-confirm job tasks — built for the reality of a delivery round, not a desk.

• Daily route summary with progress and next drop
• Client, address, opening hours and special instructions one tap away
• Task-level confirmation with quantities and product codes
• Works offline; syncs when signal returns

ProWat Mobile — Job Detail screen — Job Detail

Service & Sanitisation

Sanitisation Scheduler

Per-asset cycles with automatic reminders.

Digital Work Orders

Checklists, parts used, and photo evidence.

Compliance Vault

Audit-ready certificates for every asset.

Asset History

Full lifecycle log tied to every serial number.

Orders, Billing & Customers

Recurring Orders

Auto-generated based on subscriptions or consumption patterns.

Invoicing & Billing

Streamline your billing process with one-off, automated, and consolidated invoicing for customers of any size.

Customer Portal

Reorders, invoices, and service requests in one place.

Smart Notifications

SMS and email alerts across the delivery journey.

Analytics & Platform

Ops Dashboards

On-time rate, revenue per route, technician utilisation.

Open API

REST and webhooks for ERP and accounting integrations.

Custom Reporting & Analytics

Transform your data into actionable insights with configurable reports, scheduled delivery, and flexible analysis tools.

eForms

The eForms module provides a powerful and flexible way for organisations to capture structured information electronically, without requiring software development or database changes.

Users can create and maintain their own electronic forms through an intuitive form designer. Each eForm can contain unlimited sections and questions, multiple field types (text, numeric, dates, checkboxes, dropdowns, and more), mandatory and optional responses, custom validation and business rules, and user-defined layouts and workflows.

Because forms are fully configurable by end users, new processes and data collection requirements can be implemented quickly without relying on technical resources.

Example eForm on a mobile device showing a site visit and service report — Example: mobile site visit eForm

Automatic Prompting

eForms can be automatically presented to users at key points within the system, ensuring that important information is collected consistently and at the right time.

Forms can be triggered when interacting with:

Customers
Assets
Products
Vehicles

This enables organisations to embed business processes directly into day-to-day operations, ensuring compliance, improving data quality, and standardising procedures across the business.

Typical Use Cases

Customer surveys and service reviews
Delivery confirmations
Vehicle inspections and defect reporting
Asset condition assessments
Product quality checks
Health and safety audits
Installation and maintenance reports
Site visit and compliance questionnaires

Key Benefits

No-code form creation and maintenance
Rapid deployment of new business processes
Consistent and accurate data capture
Automatic prompting at the point of activity
Reduced paperwork and administration
Improved compliance and auditability
Fully adaptable to changing business requirements

The eForms module allows organisations to digitise virtually any paper-based process while ensuring that the right information is collected from the right people at the right time.

Identity & Access Management

Control who can access what with granular role-based permissions and detailed audit trails. Strengthen security, simplify user management, and support compliance requirements.

Key Features

Role-Based Access Control (RBAC)
User Activity Audit Logs
Centralised Identity Management
Granular Permissions & Security Policies

Shield and padlock representing user security and access control — Secure, role-based access