Individual modules, One integrated platform

Plan, dispatch, and track every delivery from a single platform. Optimise routes, keep drivers connected, provide customers with accurate ETAs, and capture proof of delivery in real time to improve service levels and reduce operational costs.

Manage sanitisation, preventative maintenance, and repair activities with complete confidence. Schedule work by asset, maintain detailed service histories, and demonstrate compliance through digital records, inspections, and audit-ready reporting.

Automate recurring orders, manage bottle deposits and rental agreements, and generate invoices with minimal manual intervention. Keep billing accurate, improve cash flow, and provide a complete financial audit trail.

Enable operators to proactively contact customers before a scheduled delivery to confirm requirements, access arrangements, and special instructions. A complete customer overview — order history, scheduled deliveries, and account details — is available instantly, ensuring every call is informed and productive.

Comprehensive operational intelligence for dispatchers, managers, and executives. Gain real-time visibility into profitability, fleet efficiency, workforce utilisation, and business performance through intuitive dashboards and actionable reporting.

Provide customers with secure, 24/7 access to their account through a self-service client portal. Users can log in at any time to view scheduled, recurring, and completed orders, track delivery history, and instantly download delivery notes, invoices, and other important documents. The portal also enables customers to manage and update their account information, helping to reduce administrative workload while ensuring data remains accurate and up to date. Access permissions and account management features can be fully controlled through configurable security settings, giving you complete oversight and peace of mind.

Keep your data in sync with external systems including Accounting, Document Management and eCommerce. ProWat connects seamlessly to numerous APIs so invoicing, payments, ledger entries, sales and documents flow automatically.

Deliver timely, professional customer communications across email and SMS from a single platform. ProWat integrates with leading messaging and marketing providers, helping you automate updates, increase engagement, and maintain a consistent brand presence throughout the customer journey.

Every organisation has different security, compliance, and operational requirements. That's why ProWat can be deployed wherever it makes the most sense for your business. Choose from on-premises installation, deployment within your own cloud environment, or our fully managed hosting service. Our managed VPS offering provides a secure, resilient, and scalable platform, allowing your team to focus on your business while we manage the infrastructure. With high availability architecture, proactive monitoring, and a 99.9% uptime commitment, you can be confident your software remains secure, stable, and available whenever you need it.