Operator guides for water cooler distributors
Written for the businesses delivering, servicing and sanitising the fleet — covering bottled, plumbed-in POU and boiler equipment.
Sanitisation scheduling and compliance for water cooler operators
How to set service intervals per asset, keep an audit-ready sanitisation record, and combine sanitisation with filter changes without overservicing the fleet.
GuideAsset installation, exchange and collection scheduling
How to survey and schedule installs, handle machine swaps as two jobs on one visit, and close the asset loop on collections without leaving schedules or billing running.
GuideRoute planning for water cooler deliveries and service visits
How to plan routes around vehicle dimensions, changing load weight, customer opening hours, and live road conditions — and why routes should be re-optimised frequently.
FAQWater cooler operations FAQ for distributors
Short answers on maintenance intervals, compliance evidence, installation surveys, collections, swaps, routing and billing.
Industry standards: a guide, not a rule
Many UK distributors are members of the TWHA or Water Coolers Europe and work to their codes of practice and hydration guidance. Membership is voluntary and not all operators follow them, so the guides here treat those standards as a useful reference point rather than a fixed requirement — ProWat lets you configure intervals and records to whatever standard you work to.